ooon.ai
AI sales assistant for WhatsApp, Instagram and Telegram
About ooon.ai
ooon.ai is a sales assistant that lives in the messaging channels customers actually use. An enquiry arriving on WhatsApp, Instagram Direct or Telegram at two in the morning is answered in seconds rather than at opening time, by which point the customer has usually booked somewhere else. It answers the question, gives the price, offers an available slot, books it, and reminds the customer before the appointment.
The distinction it draws is between an auto-responder and something that closes. A scripted bot deflects and hands over; ooon.ai is set up with your products, prices and sales scripts during onboarding and works the conversation toward a booking. It handles objections, chases cold leads through a reminder system the vendor says recovers up to 30% of them, and passes a live conversation to a human when the lead is hot. The company reports that 19 out of 20 people do not realise they are talking to software, and that conversions hold even when it says so upfront.
Onboarding starts with a brief covering your products, prices, tone and the questions customers actually ask. The assistant is trained on that and, at first, runs only against your team phone numbers so you can watch it work and correct it before any customer sees it.
When you are satisfied, you pay for the subscription and scan a WhatsApp QR code, and it begins answering on your own number rather than a new one. Instagram Direct and Telegram connect the same way, and each additional channel is priced separately.
From then on it runs unattended. You keep a dashboard for adjustments and retraining, where adding a new product or changing a price takes about thirty seconds and is remembered from that point on. Deals sync to AmoCRM or Bitrix24 on the higher tier, so the pipeline stays where your sales process already lives.
- •Answers in the channels customers message from - WhatsApp, Instagram Direct and Telegram, on your existing number rather than a separate support line.
- •172 languages - the same assistant answers in whichever language the customer opens with, which matters most for clinics, studios and travel businesses serving mixed populations.
- •Books appointments and reminds - it does not just quote a price, it offers a slot, takes the booking and sends a reminder before the visit to reduce no-shows.
- •Lead recovery - a reminder system works cold and abandoned conversations, which the vendor reports recovers up to 30% of night-time leads.
- •CRM integration - AmoCRM and Bitrix24 on the omni tier, so conversations become deals in the system your team already reports from.
- •Dashboard and retraining - full access to adjust behaviour, add products and update prices without going back to the vendor.
The customer base the company names is service businesses that sell by conversation and lose money to delay: salons, barbershops, clinics, private practitioners, studios and swimming schools. Those are businesses where the enquiry arrives out of hours, the answer is a price and an available slot, and whoever replies first wins the booking.
It suits an owner-operator or a small team more than an enterprise support desk. The pitch is explicitly about revenue rather than deflection, the onboarding is hands-on rather than self-serve, and the pricing is per channel, so the economics work best when each conversation is worth a booking rather than a ticket. Case studies published by the vendor are drawn from businesses in Kazakhstan and are self-reported.
Pricing
$99.70 - $199.70/mo
- ooon.ai one$99.70/mo
- ooon.ai omni$199.70/mo
From the vendor pricing page, 2026-09-21
