AptaBook
AI receptionist that answers calls and chats, then books the appointment
About AptaBook
AptaBook is an AI receptionist and appointment-booking platform for service businesses in the US and Canada. It answers phone calls, website chat and email, asks people what they need, and books them into a connected calendar, including nights and weekends. Calls that hit voicemail after hours and visitors nobody answers in time tend to become lost leads. AptaBook runs intake and booking in the same conversation, on one knowledge base and one real calendar.
The agent is trained on your own website pages, PDFs and FAQs. Pricing is a monthly subscription sized by conversations: Solo $49/month (50), Starter $99/month (400), Professional $149/month (1,500) and Enterprise custom. Every plan starts with a 15-day free trial with no credit card, yearly billing saves 15%, and there are no overage charges; at the limit you upgrade.
You paste your website URLs so AptaBook can crawl the pages, then upload PDFs or FAQs. The agent answers from that material rather than a generic script.
Next you embed a branded chat widget on your site and get a dedicated inbound phone number, to which you can forward your existing line. You connect Google Calendar or Microsoft 365 and set business hours. AptaBook says most businesses are live in under 10 minutes; WhatsApp waits on messaging approval.
Once live, the agent asks your intake questions, presents your services, checks real-time availability and books the appointment, which syncs to your calendar. Afterwards, reminders go out by email or WhatsApp, and unfinished bookings can get a light follow-up.
- •One Agent Across Channels - The same agent answers calls, website chat and email, and the site also lists WhatsApp. Voice, chat and email are included on every plan.
- •Booking Inside the Conversation - The agent asks your qualifying questions, then offers real open times instead of sending people to a separate booking link. A self-serve booking page is included from Starter upward.
- •Training on Your Content - It crawls your site and reads your documents. Limits run from 1 document and 30 crawl pages on Solo to 50 documents and 500 pages on Professional.
- •Locations and Providers - One dashboard covers locations, providers and services. Solo covers 1 provider and 1 location, Starter 3 of each, and Professional unlimited providers across 5 locations.
- •Reminders and Follow-Ups - Reminders 24 hours or 1 hour out, post-appointment feedback requests, follow-ups on unfinished chats and re-engagement campaigns for customers who have gone quiet.
- •Integrations - Two-way sync with Google Calendar, Outlook / Exchange, Google Meet, Gmail, Microsoft Teams, HubSpot, Zoho CRM and Mindbody.
The site names clinics, dentists, salons and spas, fitness studios, home services such as plumbers and HVAC, law firms, CPA firms, insurance agencies, financial advisors and coaches. The common thread is a front desk that misses evening and weekend calls, or staff who spend hours on scheduling calls.
A solo practitioner can start on Solo at $49/month, while a business with several providers or locations will look at Starter or Professional. Larger organizations go to Enterprise. The 15-day trial needs no card, so you can connect a calendar and watch the agent handle real inquiries before paying.
Pricing
$49 - $149/mo
- Solo$49/mo
- Starter$99/mo
- Professional$149/mo
- EnterpriseContact sales
From the vendor pricing page, 2026-11-06
