VoiceFleet
AI phone receptionist for small businesses
About VoiceFleet
VoiceFleet is an inbound AI voice receptionist for small businesses. It answers the phone around the clock, handles the questions the business has approved, collects caller details, takes messages, books appointments through connected calendar and booking systems, and routes calls according to escalation rules the business sets. The aim is simple: a dental practice, restaurant, salon or plumber stops losing customers to missed calls while the team is busy, closed or on another line.
The product is built for local service businesses rather than large contact centres, and it is sold on a prepaid minute allowance with no per-call charges and no automatic overage. Each plan includes a local business number, call summaries and 30 days of call recordings, and a 7-day free trial lets a business hear real calls before paying. VoiceFleet describes itself as early stage and pilot-first: the suggested start is one controlled workflow, such as missed calls or a single booking lane, with founder-led setup help, before more traffic is routed to the AI.
You create an account, add your greeting, opening hours, approved FAQs and escalation rules, and connect a calendar or booking platform. VoiceFleet can pre-fill a greeting and FAQs from your website or Google Business Profile. You then forward calls to the local number VoiceFleet provides. When a caller rings, the AI receptionist answers, works out what they need, answers approved questions, captures their name and number, and books, changes or requests an appointment against real availability. Urgent calls are flagged or transferred to a person depending on the plan and your rules. After each call, an outcome is logged and a summary goes out by SMS or email so the team can follow up. A browser demo lets you try a short call with a sample restaurant, dental or hotel setup before signing up.
- •24/7 call answering - The receptionist picks up every inbound call, including after hours, handles several calls in parallel (3, 5 or 10 depending on plan) and answers in multiple languages.
- •Appointment booking and changes - Integrations with Google Calendar, Calendly, Cal.com, Square Appointments, Phorest, Open Dental, Dentally, Cliniko, ResDiary and others let it book, move and capture appointment requests against live availability.
- •Escalation and human transfer - Emergency flagging is on every plan, and Growth and Pro can transfer a caller to a person using the call flows you define.
- •Call summaries and recordings - Every call produces a logged outcome, a summary sent by SMS or email, and a recording kept for 30 days.
- •Custom call flows and voice - Growth adds custom call flows; Pro adds AI Schedule workflows, voice cloning and custom scripts.
- •MCP and AI agent access - A Model Context Protocol server and llms.txt let tools such as Claude, Cursor or ChatGPT read integration details and, with an API key, check assistant status.
VoiceFleet suits small, appointment-driven businesses that lose money when the phone goes unanswered: dental practices and clinics booking patients, salons and spas filling chairs, restaurants taking reservations and takeaway orders, and trades such as plumbers and electricians capturing urgent jobs. Owners who cannot staff a front desk all day can use it as after-hours cover, and busy practices can use it to absorb overflow at peak times. Because pricing is a fixed monthly minute allowance with a free trial and no contract, it fits businesses that want to test an AI receptionist on one workflow before trusting it with all their calls.
Pricing
$99 - $599/mo
- Starter$99/mo
- Growth$299/mo
- Pro$599/mo
From the vendor pricing page, 2026-11-09
