SentLogic
Instagram Conversational Commerce AI for Shopify
About SentLogic
SentLogic is an Instagram sales assistant built around an AI agent called LogI. It connects to an Instagram business account and answers incoming DMs, post and reel comments, and story replies automatically, then works each conversation like a sales rep would: it asks qualification questions, scores and tags the lead, recommends products from your catalog and shares trackable store links. The problem it targets is familiar to anyone selling through Instagram: hundreds of repetitive DMs, leads going cold overnight, and hours spent copy-pasting the same answers.
What sets SentLogic apart from plain comment-to-DM tools is that the replies are grounded in a knowledge base you build about your brand, products and customers, and the agent adds a layer of conversation intelligence on top: sentiment, intent classification and hot-lead detection. Pricing is credit-based, where one credit is roughly one AI reply and automations are unlimited on every plan. The company is currently selling at early-bird prices, and its Shopify integration (order tracking and revenue attribution) is listed as coming soon.
- •Connect your Instagram business account. No coding is required, and Shopify is planned as a second connection.
- •Add your brand and product knowledge, choose LogI's tone and sales approach, and set the qualification questions that define a strong lead. You can test responses in a playground before going live.
- •When someone comments, replies to a story or sends a DM, SentLogic triggers the matching flow. LogI replies in your brand voice, works out what the person needs, qualifies them and recommends the right product.
- •If a user goes quiet, smart follow-ups nudge them back into the conversation. When a question falls outside the knowledge base, the conversation is handed to you instead of the AI guessing.
- •Comment, Story and DM Automation - instant replies and links triggered by comments on posts and reels, story reactions and replies, and direct messages, with keyword triggers, follow gates and email capture.
- •Knowledge-Grounded AI Replies - LogI answers from a versioned knowledge base with draft and live states, snapshots and rollback, and can auto-extract products from documents.
- •Lead Qualification and CRM - every conversation is scored and tagged, high-intent leads are highlighted, and qualified leads land in a pipeline view that can be pushed to a CRM, email list or Slack.
- •Conversation Intelligence - sentiment analysis, seven conversation types and hot-lead detection, plus insights on common questions, objections and popular products.
- •Safety and Control - a global AI kill switch, auto-pause on sensitive conversations and instant human handoff, so the AI can be stopped at any time.
- •Re-Engagement Nudges - cold-DM follow-ups and mid-conversation nudges revive stalled chats.
SentLogic is aimed at creators and small brands that sell through Instagram and cannot keep up with their inbox, for example creators turning comments into product sales, bookings or collaborations. Agencies managing several client accounts can use the Enterprise tier for multi-store workspaces and team permissions. It suits businesses where Instagram DMs are a real sales channel and where a slow reply means a lost buyer. Shopify merchants should note that the store integration is not live yet.
Pricing
$0 - $139/mo
Discounted on the vendor page, no end date given
- Free$0/mo
- Lite
$19$12/mo - Starter
$39$29/mo - Growth
$79$69/mo - Pro
$149$139/mo - Enterprise & AgenciesContact sales
From the vendor pricing page, 2026-10-15
