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From the Gong AI blog
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New from Gong Celebrate ‘26: Mission Callisto strengthens the Gong Revenue AI OS with richer context and agentic execution
Mission Callisto strengthens Gong Revenue AI with richer context, governed agentic execution, and purpose-built applications that help revenue teams turn AI into outcomes.
Stop sales prospecting with incomplete data: How Gong Enrich closes the gaps
Learn how Gong Enrich fills data gaps, improves CRM quality, and gives sellers complete account and contact context for more productive sales prospecting.
AI has solved the wrong half of productivity
AI makes prospecting faster, but bad contact data still keeps reps from reaching buyers. A verified workflow puts account context, contact data, and outreach in one place.
AI won’t fix post-sales until you fix the operating model
Simon Frey, our Chief Customer Officer, explains how AI is exposing fragmented post-sales experiences — and how leaders can redesign around unified context and outcomes.
How Practice Operations Technology vendors should leverage AI across the revenue lifecycle
Winning healthcare providers is just the start. See how Gong automates customer insights to drive success across onboarding, adoption, and renewals.
Why AI governance is an operating discipline, not a policy
Learn four foundational pillars of responsible AI governance — from data access and privacy by design to lifecycle management and ownership.
AI won't strip healthcare of humanity, it might save it
The healthcare industry is hesitant to embrace AI, even though it might be the thing that helps create more time for face-to-face patient care.
The real build vs. buy question: “Do we want to own this?”
Takeaways from our live panel with G2, HubSpot, and Gong on how revenue teams are actually making AI build vs. buy decisions.
3 ways to use Gong Assistant to improve customer relationships
Assembling data doesn’t have to be a time sink. Gong Assistant helps teams prepare more quickly and effectively to strengthen customer relationships.
94% of buyers use AI before they talk to you. Here's what that changes.
Gong Labs Trends data supports the idea that AI is the educator, and most of the time, the seller has no idea.
Less but better: The AI innovation split in financial services
Despite AI skepticism, financial services firms are seeing unmatched revenue growth. How a "less, but better" approach is driving the AI innovation split.
From context to action: How the Gong ecosystem helps revenue teams move deals forward, all in one place
Learn how the Gong Collective — Gong's ecosystem of 400+ integrations — brings trusted revenue context into one place so reps can prioritize accounts, personalize outreach, and move deals forward faster.