Ultimate.ai
Support automation, now part of Zendesk AI Agents
About Ultimate.ai
Ultimate.ai is an AI customer service and automation platform helping businesses automate customer interactions. Customer service involves handling numerous inquiries and issues. Ultimate.ai provides AI chatbots and automation handling common customer inquiries. Organizations configure the platform with their knowledge base and processes. For businesses seeking to improve customer service efficiency, Ultimate.ai provides automation.
Using Ultimate.ai involves configuring your customer service processes and knowledge base. The platform builds AI that handles common inquiries and issues. Customer interactions are routed to AI or humans depending on complexity. Analytics track performance and improvement opportunities.
Chatbot Automation automates customer service inquiries and support.
Knowledge Integration learns from your knowledge base and procedures.
Smart Routing routes complex issues to human agents.
Analytics provides performance metrics and improvement insights.
Customization enables configuring automation for your specific needs.
Ultimate.ai serves businesses wanting to improve customer service efficiency. Support teams handling high inquiry volumes. Organizations seeking 24/7 customer support. Any business prioritizing customer service automation.
Pricing
Custom pricing, contact sales
No longer sold separately. The capability now ships as Zendesk AI Agents, priced on top of a Zendesk Suite subscription rather than as its own plan.
Checked 2026-09-01
