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Intercom vs Robylon

A side by side look at Intercom and Robylon: pricing, features and what each one is best for.

All comparisons

What it costs

Pricing
Paid
Pricing details
14-day free trial. Essential $29/seat/month (new customers, list $39), Advanced $99, Expert $139, plus $0.99 per Fin outcome. Annual from $19/seat.
Price range
$29 - $139/mo
Free option
Free trial only
Plans
  • Essential$29/mo
  • Advanced$99/mo
  • Expert$139/mo
  • Fin AI Agent (standalone)Contact sales

What it is

What it does
Intercom is a customer service platform with Fin, a built-in AI agent that resolves chats across messenger, email and phone, plus inbox, ticketing and Copilot.

The details

Tags
chatbotcustomer supportbothelp deskai-agent

What it costs

Pricing
Freemium
Pricing details
Free Starter plan with 300 credits a month; Pro from $25/month and Business from $180/month billed monthly (10% off yearly); Enterprise is custom pricing.
Price range
$0 - $180/mo
Free option
Free tier
Plans
  • Starter$0/mo
  • Pro$25/mo
  • Business$180/mo
  • EnterpriseContact sales

What it is

What it does
Robylon builds AI customer support agents that answer and act across email, chat, voice and WhatsApp, with a free plan and credit-based paid plans from $25/mo.

The details

Tags
customer supportchatbotchathelp deskvoice-agent
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Read the full reviews

What each one is actually like to use, tested by hand rather than summarised from the vendor’s own page.

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