Chatbase vs Intercom
A side by side look at Chatbase and Intercom: pricing, features and what each one is best for.
All comparisons
| Visit Chatbase | Visit Intercom | |
|---|---|---|
| What it costs | ||
| Pricing | Paid | Paid |
| Pricing details | Paid plans with a 7-day trial: Basic $150/month and Business $500/month billed monthly ($120 and $400 a month billed yearly); Enterprise is custom pricing. | 14-day free trial. Essential $29/seat/month (new customers, list $39), Advanced $99, Expert $139, plus $0.99 per Fin outcome. Annual from $19/seat. |
| Price range | $150 - $500/mo | $29 - $139/mo |
| Free option | Free trial only | Free trial only |
| Plans |
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| What it is | ||
| What it does | Chatbase lets teams build no-code AI agents trained on their own docs that answer customers and take actions across chat, email, voice and messaging apps. | Intercom is a customer service platform with Fin, a built-in AI agent that resolves chats across messenger, email and phone, plus inbox, ticketing and Copilot. |
| Platform | Web | Web |
| The details | ||
| Tags | chatbotcustomer supportchatai-agent | chatbotcustomer supportbothelp deskai-agent |
What it costs
- Pricing
- Paid
- Pricing details
- Paid plans with a 7-day trial: Basic $150/month and Business $500/month billed monthly ($120 and $400 a month billed yearly); Enterprise is custom pricing.
- Price range
- $150 - $500/mo
- Free option
- Free trial only
- Plans
- Basic$150/mo
- Business$500/mo
- EnterpriseContact sales
What it is
- What it does
- Chatbase lets teams build no-code AI agents trained on their own docs that answer customers and take actions across chat, email, voice and messaging apps.
- Platform
- Web
The details
- Tags
- chatbotcustomer supportchatai-agent
What it costs
- Pricing
- Paid
- Pricing details
- 14-day free trial. Essential $29/seat/month (new customers, list $39), Advanced $99, Expert $139, plus $0.99 per Fin outcome. Annual from $19/seat.
- Price range
- $29 - $139/mo
- Free option
- Free trial only
- Plans
- Essential$29/mo
- Advanced$99/mo
- Expert$139/mo
- Fin AI Agent (standalone)Contact sales
What it is
- What it does
- Intercom is a customer service platform with Fin, a built-in AI agent that resolves chats across messenger, email and phone, plus inbox, ticketing and Copilot.
- Platform
- Web
The details
- Tags
- chatbotcustomer supportbothelp deskai-agent
Read the full reviews
What each one is actually like to use, tested by hand rather than summarised from the vendor’s own page.
